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Fixing RPC Server Errors: Quick IT Guide

Learn how to diagnose and resolve RPC server unavailable errors that halt Active Directory, PowerShell, and Windows Update, preventing costly downtime.

17 min read
Fixing RPC Server Errors: Quick IT Guide

Why RPC Server Errors Matter for IT Professionals

RPC, or Remote Procedure Call, is the nervous system of Windows networking. When it fails, services like Active Directory, PowerShell, and the Windows Update engine go silent, causing backup jobs, printer installations, and remote management to stall. For IT professionals, an RPC server error can turn routine tasks into crisis moments, leading to data loss, ticket backlog, and costly downtime.

What does RPC server mean?

RPC is a protocol that lets a program on one computer run code on a server computer as if it were a local function call. The Windows RPC service is essential for many core functions, including file sharing, domain authentication, and remote administration.

Common causes of “RPC server unavailable”

Category

Typical Cause

Why it matters

Disabled services

The RPC service (RpcSs) or related services like RPC Endpoint Mapper are stopped or set to Manual.

These services must be running for any RPC communication.

Firewall blocks

Windows Firewall or third‑party firewalls block ports 135, 139, 445, or dynamic RPC ports.

Blocking these ports prevents RPC traffic from reaching the server.

DNS or name resolution issues

Incorrect DNS records, stale ARP tables, or host file overrides.

RPC relies on proper name resolution to locate the target server.

Network connectivity problems

Unstable Ethernet/Wi‑Fi, VLAN misconfigurations, or VPN tunnels.

RPC requires a reliable network path.

Registry corruption

Bad entries under HKLM\\SYSTEM\\CurrentControlSet\\Services\\RpcSs.

Can cause the RPC service to fail to start.

Step‑by‑step fixes

1. Ensure RPC services are running

  1. Press Win + R, type services.msc, and hit Enter.
  2. Find Remote Procedure Call (RPC) and RPC Endpoint Mapper.
  3. Set both to Automatic and click Start if they are stopped.
  4. Verify the RpcSs service is running; if not, start it.

2. Configure firewall rules

  • Windows Defender Firewall
  1. Open Windows Defender Firewall with Advanced Security.
  2. Create inbound rules that allow TCP/UDP ports 135, 139, 445, and dynamic RPC ports (TCP 49152–65535).
  3. Make sure the rule applies to Domain, Private, and Public profiles as needed.
  • Third‑party firewalls
  1. Add the same ports to the allowed list.
  2. If you use VPN software, double‑check that it isn’t blocking RPC traffic.

3. Verify DNS and name resolution

  1. Open a command prompt and run nslookup <server-name>.
  2. If the lookup fails, check the DNS server settings and make sure the host is registered.
  3. Clear the DNS cache with ipconfig /flushdns and try again.

4. Check network connectivity

  1. Ping the server: ping <server-ip>.
  2. Trace the route: tracert <server-ip> to spot any hops with high latency or packet loss.
  3. If the server sits behind a VPN, confirm the tunnel is up and not dropping packets.

5. Inspect the registry (advanced)

  1. Open regedit and go to HKLM\\SYSTEM\\CurrentControlSet\\Services\\RpcSs.
  2. Verify the Start value is set to 2 (Automatic).
  3. If unsure, back up the registry before making any changes.

Quick checklist to confirm the issue is resolved

If all items are checked, the RPC server should be functional and your backup jobs, printer installs, and remote management tasks will resume smoothly.

Windows Networking Guide | Microsoft support article on RPC server unavailable

We often picture RPC as a quiet messenger, slipping commands across the network like a neighbor dropping off a note. Think of a postman who can deliver a letter instantly, no matter how far the recipient is. That’s RPC in a nutshell—remote procedure calls let a program on one computer act like a local function on another. In Windows, it’s the backbone of many everyday services.

RPC Architecture

RPC follows a client‑server pattern. The client reaches out to the server’s Endpoint Mapper on port 135. The mapper hands the request off to a particular RPC endpoint that runs on a dynamic port between 1024 and 65535. The server runs the requested procedure and sends the result back. The whole process travels over TCP or named pipes.

Core Windows Services Powered by RPC

  • Active Directory: replication, LDAP queries, domain joins.
  • Windows Management Instrumentation (WMI): remote system monitoring.
  • PowerShell Remoting: run scripts on remote hosts.
  • Remote Desktop Services: session initiation and control.

These services rely on RPC to exchange data quickly and securely.

Everyday Examples

  • When a user adds a domain computer, RPC calls go to AD for authentication.
  • Veeam Backup queries the target VM via RPC to snapshot data.
  • Printing a document on a network printer uses RPC to talk to the Print Spooler.
  • Disk Management uses RPC to list volumes on a remote machine.

Security Implications

RPC traffic is a common target for attackers. If an RPC endpoint is exposed, it can become a gateway to privilege escalation. Microsoft recommends:

  • Limiting RPC traffic to trusted networks.
  • Enabling Windows Firewall rules for ports 135, 139, 445, and the dynamic range.
  • Using Kerberos or NTLM for authentication.

Quick Port Reference

Service

Default Port

Protocol

RPC Endpoint Mapper

135

TCP

SMB

445

TCP

NetBIOS

139

TCP

Dynamic RPC

1024‑65535

TCP

These ports must remain open for seamless Windows networking.

Real‑World Scenario: RPC Server Unavailable

A recent case at a mid‑size firm showed that a misconfigured firewall blocked port 135, causing Veeam backups to fail with “RPC server unavailable.” After adding an inbound rule and verifying the Endpoint Mapper service, the backup jobs resumed within minutes.

Checklist to Confirm RPC Health

  1. Verify Remote Procedure Call (RPC) service is Running.
  2. Ensure the Endpoint Mapper (port 135) is listening.
  3. Check firewall rules for ports 135, 139, 445, and dynamic RPC.
  4. Test connectivity with telnet <server> 135.
  5. Run sfc /scannow if errors appear.

If all checks pass, RPC is healthy and ready to power your Windows ecosystem.

Next Steps

We’ll explore how to monitor RPC traffic and troubleshoot advanced issues in the following section.

What Does RPC Server Mean?

The Remote Procedure Call (RPC) service is a core Windows component that lets apps on one PC call functions on another over the network. It powers a lot of Windows networking features—file sharing, domain authentication, remote administration, and services such as the Print Spooler. When RPC can’t be reached, any operation that depends on inter‑computer communication throws the “RPC server unavailable” error.

Root Causes of the “RPC Server Unavailable” Error

  • Disabled RPC services – If the Remote Procedure Call (RPC) or RPC Endpoint Mapper services are set to Disabled, any network operation sparks the error. Event ID 1014 often shows up in the System log.
  • Firewall or security software blocking RPC ports – Windows Defender or third‑party firewalls may block ports 135, 139, and 445. The error appears as “Connection timed out” or “Access denied.” Check inbound/outbound rules for those ports.
  • DNS or name resolution failures – An incorrect DNS record or missing SRV entry stops the client from locating the server. Running nslookup <hostname> exposes the issue.
  • Network connectivity problems – A loose cable, Wi‑Fi drop, or VPN mis‑config can cut off the path entirely. A simple ping <hostname> or telnet <hostname> 135 will confirm the break.
  • Corrupted system files – If critical DLLs are damaged, RPC can fail sporadically. Running sfc /scannow often uncovers the culprit.
  • Misconfigured service accounts – Services running under a local account without network rights will refuse to start. The error surfaces as “RPC server unavailable” during startup. Assign a domain account with proper permissions.
  • Veeam‑specific issues – When the Veeam Backup Service can’t reach the Veeam Backup Server, the error pops up in the logs. It’s usually a firewall or port mis‑configuration.
  • Disk management RPC timeout – Remote Disk Management needs RPC. If the target machine blocks port 135, the console throws the error. Verify remote management settings.
  • Printer installation RPC failure – Installing a driver remotely relies on the Print Spooler. If that service stops or the user lacks rights, the same error appears.

Step‑by‑Step Fixes

  1. Enable RPC services
  • Open services.msc.
  • Set Remote Procedure Call and Remote Procedure Call (RPC) Locator to Automatic and start them.
  • Restart the computer.
  1. Configure firewall rules
  • In Windows Defender Firewall, create inbound/outbound rules allowing TCP/UDP ports 135, 139, 445.
  • For third‑party firewalls, add the same ports to the allowed list.
  1. Verify DNS resolution
  • Run nslookup <hostname>; if it fails, check the DNS server and SRV records.
  • Flush DNS cache with ipconfig /flushdns.
  1. Check network connectivity
  • ping <hostname> – if no reply, troubleshoot cables, Wi‑Fi, or VPN.
  • telnet <hostname> 135 – should connect; if not, the port is blocked.
  1. Repair system files
  • Run sfc /scannow and, if necessary, DISM /Online /Cleanup-Image /RestoreHealth.
  1. Correct service accounts
  • Ensure services that depend on RPC run under a domain account with Log on locally and Access this computer from the network rights.
  1. Veeam‑specific
  • Verify that the Veeam Backup Service can reach the Backup Server on port 9411 (default).
  • Update firewall and network settings accordingly.
  1. Disk management & printer installation
  • Enable the Remote Administration feature in Windows Features.
  • Ensure Print Spooler is running and the user has the Print Spooler permission.

Quick Indicator Checklist

Cause

Typical Error Message

Event ID

Why It Fails

Fix

Disabled RPC

"RPC server unavailable"

1014

Service not running

Enable RPC services

Firewall block

"Connection timed out"

1015

Port blocked

Open ports 135/139/445

DNS failure

nslookup fails

1014

Name not resolved

Correct DNS/SRV

Network outage

ping fails

1014

No connectivity

Check cables/Wi‑Fi/VPN

Corrupted files

Random RPC failures

1014

System integrity broken

Run SFC/DISM

Misconfigured account

Same error during service start

1015

Insufficient rights

Use domain account

Checklist to Confirm Resolution

Resources

  • Microsoft Support: What is the Remote Procedure Call (RPC) service?
  • Microsoft Docs: Remote Procedure Call (RPC) on Windows

RPC, or Remote Procedure Call, is the protocol that lets a program on one computer run code on another—whether that’s a server or a peer machine—so they can talk over the network and request services. On Windows, the RPC service is a backbone for many core functions: file sharing, printer sharing, remote management and more.

When the RPC server stops answering, it’s like a city that suddenly loses its traffic lights. We’ve seen it in server farms, home labs, and even a tiny office. The error flashes a blinking red “RPC server unavailable” and can freeze backups, printer installs, and remote sessions. Let’s cut through the noise and get that service humming again.

First, we check the lifeblood of RPC: the services. Open services.msc and make sure Remote Procedure Call (RPC) and RPC Locator are set to Automatic and Running. If they’re Disabled, just change the startup type and hit Start. A quick restart often clears the glitch.

Next, the firewall. Open Windows Defender Firewall with Advanced Security and create inbound rules for TCP 135, 139, 445, and the dynamic RPC range 1024‑65535. Or, enable the pre‑built File and Printer Sharing rules, which cover the same ports and are less prone to mis‑configuration.

DNS is the next checkpoint. Run nslookup hostname and ping hostname. If the names don’t resolve, look at the DNS server settings in the NIC properties. A missing SRV record can make RPC feel like a lost traveler.

Now we test connectivity. Ping, tracert, and telnet hostname 135 confirm the port is reachable. Use netstat -an | find "135" to see if the local machine is listening. If the connection times out, the network path is broken.

Run the system file checker. Open an elevated command prompt and type sfc /scannow. If errors appear, follow Microsoft’s repair steps to bring the system back to normal. Corrupted RPC binaries can silently sabotage the service.

Event Viewer is our detective. Look under Windows Logs → System for Event IDs 1014 or 1015. The timestamps usually match the failure, giving clues about what went wrong.

For Veeam users, check that the Veeam Backup Service and Proxy are running. Verify ports 9410 and 9443 are open with netstat. Veeam logs often mention “RPC” when a firewall blocks traffic.

Remote Disk Management needs the RPC Locator on the target machine and SMB ports open. Enable remote management with Enable‑PSRemoting or the Windows Features wizard. If SMB signing is enforced, disable it for smooth handshakes.

Printer installs rely on the Print Spooler. Ensure the service is running, firewall allows TCP 139, 445, 135, and the user has Print Operators rights. Clearing the driver cache can also help.

Quick Troubleshooting Checklist

Step

Action

Tool / Command

1

Verify RPC services

services.msc

2

Confirm firewall ports

Windows Defender Firewall

3

Test DNS resolution

nslookup, ping

4

Check port connectivity

telnet, netstat

5

Run SFC

sfc /scannow

6

Inspect Event Viewer

Event Viewer

7

Veeam specific

Veeam logs, netstat

8

Disk Management

Enable‑PSRemoting

9

Printer install

services.msc, net use

We’ve walked through each layer. Now you can systematically isolate the root cause and restore RPC functionality without endless guessing.

For more detailed information, see the official Microsoft documentation on RPC: https://learn.microsoft.com/en-us/windows/win32/api/rpc/.

RPC server unavailable is a common error that shows up when Windows Remote Procedure Call (RPC) services can’t talk to each other over the network. RPC is the backbone that lets Windows components—like the Veeam backup engine, the Disk Management console, and the printer installation process—communicate. When any link in that chain snaps, the system throws the cryptic “RPC server unavailable” message.

Common causes

  • RPC services disabled or stopped
  • Firewall or security software blocking RPC ports (135, 139, 445, 1024‑65535)
  • DNS resolution failures or misconfigured hosts
  • Network connectivity issues (unreachable hosts, incorrect routing)
  • Group Policy restrictions (e.g., mandatory SMB signing)

Below are targeted fixes for the three most frequent scenarios that surface the error.


RPC Server Unavailable – Veeam Backup & Replication

Veeam depends on RPC to coordinate communication between the backup server and the target machine. When the connection drops, the job throws the familiar error. Here’s how to fix it:

  1. Verify Veeam services – Open the Services console and ensure that Backup Service, Proxy, and Server are running. Start any that are stopped.
  2. Check ports 9410/9443 – Run netstat -an | find "9410" to confirm the service is listening. If the ports are closed, add a firewall rule to allow inbound traffic.
  3. Review logs – Open `C:\ProgramData\Veeam\Backup\Logs` and search for “RPC” errors. These logs often reveal firewall or authentication problems.
  4. Test connectivity – Execute telnet <target> 9410. A timeout indicates a network block; a successful connection confirms the RPC path is clear.

RPC Server Unavailable – Remote Disk Management

When you open the Disk Management console on a remote computer, RPC must be alive, otherwise the wizard stalls like a frozen video game.

  1. Enable RPC services on the target – Set Remote Procedure Call and RPC Locator to Automatic and start them.
  2. Allow SMB and RPC ports – Add inbound rules for TCP 445, 139, 135, and the dynamic RPC range 1024‑65535.
  3. Enable remote management – Run Enable-PSRemoting -Force or enable Remote Management in Windows Features.
  4. Check SMB signing – If Group Policy forces signing, disable or allow it to avoid handshake failure.

RPC Server Unavailable – Printer Driver Installation

Installing a printer driver across a network is like sending a letter through a postal system; RPC is the courier, and any hiccup stops the delivery.

  1. Start Print Spooler – Ensure the service is set to Automatic and is running.
  2. Add firewall rules for printing – Inbound rules for TCP 139, 445, and 135.
  3. Verify user permissions – The installer must belong to the Print Operators or Administrators group.
  4. Clear driver cache – Delete the driver from `C:\Windows\System32\DriverStore\FileRepository`, then reinstall. Restarting the Print Spooler often resolves lingering RPC errors.

Quick Fix Checklist

Step

Tool / Command

Verify RPC services

services.msc

Check firewall ports

Windows Defender Firewall

Test DNS resolution

nslookup, ping

Validate network connectivity

telnet <host> 135

Run SFC

sfc /scannow

Review Event Viewer

Event Viewer

Veeam: confirm services

services.msc

Veeam: check ports

netstat -an

Disk Management: enable remoting

Enable-PSRemoting

Printer: start spooler

services.msc

This checklist keeps the most common fixes at your fingertips.

Rapid RPC Resolution Checklist

Look, there’s nothing more annoying than an RPC error flashing up out of nowhere—like a rogue thunderclap. Imagine being able to slice through the clutter and zero in on the culprit in just a few seconds. This Rapid RPC Resolution Checklist is your step‑by‑step guide: check the service status, firewall rules, DNS, network tests, system file integrity, and event logs—no guessing required.

Service Status

  • Remote Procedure Call (RPC) and RPC Endpoint Mapper must run.
  • Open Services (services.msc).
  • Set both to Automatic and click Start if stopped.
  • A stopped service is the most common invisible barrier.

Firewall Rules

  • Ensure ports 135, 139, 445, and dynamic range 1024‑65535 are allowed inbound and outbound.
  • If you use Windows Defender, enable File and Printer Sharing and Windows Remote Management pre‑configured rules.
  • A single blocked port can turn a smooth connection into a brick wall.

DNS & Network Tests

  • Run nslookup <hostname>; if it fails, check DNS server settings.
  • Use ping <hostname> to confirm reachability.
  • Test port 135 with telnet <hostname> 135; a timeout indicates a network or firewall problem.
  • Remember, a mis‑resolved name is like a lost traveler.

System File Integrity

  • Corrupted system files often masquerade as RPC failures.
  • Execute sfc /scannow from an elevated command prompt.
  • If errors appear, follow Microsoft’s repair guidance.
  • Think of SFC as a house‑cleaning sweep that spots hidden messes.

Event Logs

  • Open Event ViewerWindows Logs → System.
  • Look for Event ID 1014 or 1015; these flag RPC connectivity issues.
  • Correlate timestamps with the error occurrence.
  • Logs are your crime‑scene evidence; read them closely.

Rapid RPC Resolution Checklist

#

Check

Tool / Command

1

Verify RPC services running

services.msc

2

Confirm firewall allows RPC ports

Windows Defender Firewall

3

Test DNS resolution

nslookup, ping

4

Check port 135 connectivity

telnet <host> 135

5

Run system file check

sfc /scannow

6

Review Event Viewer for RPC errors

Event Viewer

7

For Veeam, ensure ports 9410/9443 open

Veeam logs, netstat

8

For Disk Management, enable remote management

PowerShell Enable-PSRemoting

9

For Printer installs, confirm Print Spooler

services.msc, net use

10

Re‑attempt original operation

Each row is a quick action you can perform in minutes. Print this table, keep it handy, and walk through the steps like a seasoned detective following footprints. Ready to tackle that RPC error?

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When experiencing connectivity issues, run telnet <host> 135 to test the RPC port. If the tunnel fails, logs reveal the exact drop point instantly. Use sfc /scannow to repair corrupted system files that might block RPC. Also, check DNS; a mis‑resolved name is a common culprit. nslookup <hostname> confirms resolution; any failure points to DNS misconfiguration. If still stuck, contact your network team for deeper diagnostics.

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Quick Checklist to Confirm Resolution

  • Verify that the RPC service (RpcSs) is running on all relevant machines.
  • Confirm Windows firewall rules allow ports 135, 139, 445, and the dynamic RPC range.
  • Test port connectivity with telnet <host> 135.
  • Validate DNS resolution with nslookup <hostname>.
  • Restart RPC services or run sfc /scannow if system files are corrupted.
  • Re‑run Veeam backup and printer installation to ensure no “RPC server unavailable” errors.
  • Monitor Forest VPN dashboard for latency, error rates, and bandwidth.
  • If issues persist, review tunnel logs for drop points and adjust firewall or DNS settings accordingly.
IT OperationsWindows ServerNetwork Troubleshooting